Your privacy matters to us. This page explains exactly what personal data l89 app collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so you don't need a law degree to understand it.
These are the core privacy commitments we make to every player on l89 app. The full details are in the policy below.
All data transmitted between your device and l89 app is encrypted using TLS. Your login credentials, payment details, and personal information are never sent in plain text over the network.
l89 app does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve the platform experience.
You can request access to your personal data, ask us to correct inaccuracies, or request deletion of your account and associated data at any time by contacting our support team.
Your data is stored on secured servers with restricted access. Only authorised l89 app personnel with a legitimate operational need can access player account data, and all access is logged.
You can opt out of promotional emails and SMS notifications at any time from your account settings or by clicking the unsubscribe link in any marketing message. Opting out does not affect transactional communications.
l89 app only collects the data we actually need to operate your account and comply with legal requirements. We don't collect data for the sake of it, and we don't retain it longer than necessary.
This Privacy Policy ("Policy") explains how l89 app ("we", "us", "our"), operating at https://l89-app.org, collects, uses, stores, and protects the personal information of players and visitors ("you"). This Policy applies to all services offered on the l89 app platform, including account registration, deposits, gameplay, withdrawals, bonuses, and customer support interactions.
By registering an account or using any part of the l89 app platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use the platform.
Plain language note: We've kept this policy as straightforward as possible. If anything is unclear, reach out to our support team before you register — we're happy to walk you through it.
l89 app collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the site or app, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically on site/app visit |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.
l89 app uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes listed below:
No spam: We only send marketing messages to players who have explicitly opted in. You can unsubscribe at any time from your account settings or via the link in any email we send.
l89 app processes your personal data on the following legal grounds:
l89 app does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely:
All third parties with whom we share data are required to maintain appropriate security measures and are prohibited from using your data for any purpose other than the one for which it was shared.
We never share with advertisers: l89 app does not share your personal data with advertising networks, data brokers, or any third party for commercial marketing purposes.
l89 app takes data security seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, l89 app will notify you promptly and take immediate steps to contain and remediate the issue.
Your part matters too: Use a strong, unique password for your l89 app account and enable two-factor authentication. Never share your login details with anyone — l89 app staff will never ask for your password.
l89 app retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods we apply are:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.
As a player on l89 app, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
Request a copy of all personal data we hold about you. We will respond within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Request your data in a structured, machine-readable format so you can transfer it to another service.
Object to processing of your data for direct marketing or where we rely on legitimate interests as our legal basis.
How to submit a request: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We will acknowledge your request within 48 hours and respond in full within 30 days.
l89 app uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the l89 app platform from working correctly.
l89 app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, delete all associated personal data, and return any deposits made.
If you believe a minor has registered on l89 app, please contact us immediately at [email protected] so we can take action.
Age verification: We verify the age of all players during the KYC process. Accounts that cannot confirm they are 18 or older will be suspended until verification is complete.
l89 app may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players by email and display a prominent notice on the platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this page periodically. Continued use of l89 app after the effective date of any changes constitutes your acceptance of the updated Policy.
Stay informed: Keep your registered email address current so you receive notifications when this Policy is updated. Update your email anytime in your account settings.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how l89 app handles your personal information, please get in touch. Our support team is available 24 hours a day, seven days a week.
For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page.
l89 app protects your privacy at every step. Create your free account today, deposit via bKash or Nagad, and enjoy a secure gaming experience built for Bangladesh players.
18+ only · Play responsibly · Your data is never sold