Terms and Conditions
for l89 app Players

1 Introduction

Welcome to l89 app. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and l89 app ("the Platform", "we", "us", "our"), accessible at https://l89-app.org. By creating an account, making a deposit, or using any part of the l89 app platform, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all services offered on l89 app, including but not limited to casino games, live dealer tables, poker, instant games such as Mines and Rise of Apollo, sports betting features, and any promotional offers or bonuses. If you do not agree with any part of these Terms, you must not use the platform.

2 Eligibility

To register and use l89 app, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is prohibited.
• You must not be acting on behalf of another person or entity.
• You must not be a current employee, contractor, or close family member of an l89 app employee.

l89 app reserves the right to request proof of age and identity at any point. If a player is found to be underage, the account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3 Account Rules

Each player may hold only one active account on l89 app. Opening multiple accounts — whether under the same name, email address, device, IP address, or payment method — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances, including bonus funds and winnings, may be forfeited.

When registering, you must provide accurate and complete information. This includes your full legal name, date of birth, email address, and phone number. You are responsible for keeping this information up to date. l89 app is not liable for any issues arising from inaccurate account details provided by the player.

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. l89 app will never ask for your password via email, chat, or phone. Any activity carried out under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access, contact support immediately.

• Accounts must be registered in the player's own name — no third-party accounts.
• Account sharing is not permitted under any circumstances.
• l89 app may require identity verification (KYC) before processing withdrawals or activating bonuses.
• Accounts that remain inactive for 12 consecutive months may be subject to a monthly inactivity fee as disclosed in the account settings.
• Players may request account closure at any time by contacting support.

4 Deposits & Withdrawals

l89 app supports deposits and withdrawals via bKash, Nagad, Rocket, and local bank transfer. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits are displayed at the time of transaction and may vary by payment method.

Deposits are credited to your account instantly in most cases. If a deposit does not appear within 30 minutes, contact support with your transaction reference number. l89 app is not responsible for delays caused by the payment provider.

Withdrawal requests are processed within two hours under normal circumstances. First-time withdrawals or amounts above the standard threshold may require identity verification before processing. Withdrawals will only be sent to the same payment method used for the most recent deposit, as a fraud prevention measure.

• Minimum withdrawal amount: as displayed in the cashier section of your account.
• Withdrawals of bonus winnings are subject to wagering requirements being met in full.
• l89 app does not charge fees on standard withdrawals, though your payment provider may apply their own charges.
• Withdrawals to third-party accounts or payment methods not registered to the player are not permitted.
• l89 app reserves the right to delay or withhold a withdrawal pending fraud or compliance checks.

5 Bonuses & Promotions

l89 app offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed at the point of claiming. By accepting a bonus, you agree to the wagering requirements, eligible games, minimum odds (where applicable), and expiry date associated with that bonus.

Wagering requirements specify how many times the bonus amount (or bonus plus deposit, depending on the offer) must be wagered before a withdrawal can be made. For example, a bonus with a 20x wagering requirement means the bonus amount must be bet twenty times in total before any winnings derived from that bonus become withdrawable.

• Bonuses are for personal use only and cannot be transferred between accounts.
• Only one welcome bonus is available per player, household, IP address, and payment method.
• l89 app reserves the right to withdraw or modify any bonus offer at any time without prior notice.
• If a player withdraws funds before meeting wagering requirements, the bonus and any associated winnings will be forfeited.
• Bonus abuse — including but not limited to using multiple accounts to claim the same offer — will result in account suspension.
• Free spins winnings are typically capped at a maximum withdrawal amount, which is stated in the individual offer terms.

6 Gameplay & Fair Use

All games on l89 app are provided by licensed third-party game providers and operate on independently audited random number generators (RNG). The published Return to Player (RTP) percentages for each game are accurate and sourced directly from the game provider. l89 app does not alter game outcomes.

Players are expected to use the platform in good faith. The following actions are strictly prohibited and will result in immediate account suspension:

• Using software, bots, scripts, or any automated tools to interact with games or the platform.
• Exploiting software bugs or errors to gain an unfair advantage. Any winnings obtained through a known bug must be reported and will be voided.
• Colluding with other players in poker or any other multiplayer game.
• Attempting to reverse-engineer or interfere with the platform's software or security systems.
• Using the platform for any purpose other than personal entertainment gaming.
• Placing bets designed to exploit bonus terms rather than for genuine gameplay.

l89 app reserves the right to void bets and withhold winnings if there is reasonable evidence of any of the above. Decisions made by l89 app in relation to gameplay disputes are final.

7 Responsible Gaming

l89 app is committed to promoting responsible gaming. We provide tools that allow players to manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings and take effect immediately upon activation.

If you choose to self-exclude, your account will be suspended for the period you select. During self-exclusion, you will not be able to log in, deposit, or receive promotional communications from l89 app. Self-exclusion periods cannot be shortened once activated — they can only be extended.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• Loss limits cap the amount you can lose within a defined period.
• Session reminders notify you when you have been playing for a set amount of time.
• Reality checks display your net win/loss position at regular intervals during play.
• Self-exclusion periods range from 24 hours to permanent closure.

8 Privacy & Data

l89 app collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on l89 app, you consent to the collection and use of your data as described in the Privacy Policy.

We collect data including your name, contact details, payment information, and gameplay history. This data is used to operate your account, process transactions, comply with legal obligations, and improve the platform. We do not sell your personal data to third parties.

For full details on how your data is collected, stored, and used, please read our Privacy Policy.

9 Intellectual Property

All content on the l89 app platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the property of l89 app or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any part of the platform without prior written permission.

The l89 app name, logo, and brand identity are trademarks of the platform. Unauthorised use of these trademarks is prohibited and may result in legal action.

10 Limitation of Liability

l89 app provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

l89 app is not liable for any loss of winnings, data, or opportunity arising from platform downtime, technical errors, or interruptions to internet connectivity on the player's side. In the event of a technical error that affects a game outcome, l89 app reserves the right to void the affected bets and return stakes to the player's account.

• l89 app's total liability to any player in any circumstance is limited to the amount deposited by that player in the 30 days preceding the claim.
• l89 app is not responsible for any indirect, consequential, or punitive damages.
• Players are responsible for any taxes or duties applicable to their winnings under local law.

11 Account Termination

l89 app reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that:

• The player has breached any part of these Terms and Conditions.
• The player has provided false or misleading information during registration or verification.
• The account has been used for fraudulent activity, money laundering, or any other illegal purpose.
• The player has engaged in bonus abuse, collusion, or any form of cheating.
• Continued operation of the account poses a risk to the platform or other players.

If an account is closed due to a breach of these Terms, any remaining balance may be forfeited. If an account is closed for reasons unrelated to a breach — for example, at the player's own request — the remaining real-money balance will be returned to the player via their registered payment method after any pending verification is completed.

Players who wish to close their account voluntarily can do so by contacting the l89 app support team. Account closure requests are processed within 24 hours.

12 Changes to These Terms

l89 app may update these Terms and Conditions from time to time. When we make material changes, we will notify registered players via email and display a notice on the platform. The updated Terms will take effect 14 days after notification, giving players time to review the changes.

Continued use of the l89 app platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account before the changes take effect.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the l89 app support team. We're available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly from your account dashboard after login.
• Response Time: Average first response under five minutes via live chat.

For responsible gaming support, account closure requests, or self-exclusion, please visit our Responsible Gaming page or contact support directly.